Front Office Specialist

Front Office Specialist (Full-Time, Remote)

Grow Your Career. Make a Difference.

At CORA Physical Therapy, we empower our employees with tools and support — so you can focus on what really matters. Join a team that’s redefining what it means to serve others and grow your purpose.

Why Choose CORA

• Competitive Pay — Your skills and dedication are recognized.
• Full Benefits Package — Medical, dental, vision, disability & life insurance.
• Paid Time Off and Holiday Pay.
• 401(k) Program — Invest in your future.
  Benefits vary based on employment type.

What You’ll Do

As a Front Office Specialist at CORA, you’ll:

• Support clinic front office operations by managing patient follow-ups, referrals, and re-engagement.
• Assist with scheduling and rescheduling appointments to optimize clinic flow.
• Provide operational flexibility by completing tasks delegated by Front Office and Operations leadership.
• Serve as backup for phone support in clinics without a Patient Service Coordinator (PSC).
• Manage and respond to website inquiries and the corporate phone line.
• Monitor weekly and monthly performance metrics to ensure operational goals are met.
• Collaborate with front office and operations teams to identify and resolve process inefficiencies.
• Ensure accurate and timely entry of patient information while maintaining confidentiality and compliance with healthcare regulations.

What You’ll Need

• High School Diploma or GED required.
• Proficiency with spreadsheets and word processing software.
• Strong time-management and organizational skills.
• Superior written and verbal communication skills.
• Ability to work effectively in teams and autonomously in a fast-paced environment.
• Prior experience in customer service (healthcare office experience a plus).
• Bonus points for fluency in Spanish.

Who We Are

CORA Physical Therapy is a network of outpatient clinics serving communities across 10 states. We believe every patient deserves high-quality care, and every team member deserves the tools and support to thrive. Our culture is built on gratitude, curiosity, collaboration—and a commitment to Treat Everyone Right.

Apply today to become a Front Office Specialist with a team that sees the best in you.

CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a team that reflects the diverse communities we serve.