Central Admissions Supervisor

Central Admissions Supervisor

Grow Your Career. Make a Difference. Lead with Impact.

Join CORA Physical Therapy as a Central Admissions Supervisor, where you’ll support and guide a high-performing team responsible for referral management, insurance verification, scheduling, and patient communication. In this leadership role, you’ll train and mentor team members, ensure operational excellence, oversee daily workflow, and collaborate closely with the Central Admissions Manager on reporting, hiring, metrics, and process improvement. This is a full-time position.

Why Choose CORA

• Competitive Pay – Your leadership and expertise are valued.
• Time Off – 7 paid holidays + PTO that grows with tenure.
• Full Benefits Package – Medical, dental, vision, disability & life insurance.
• 401(k) Program – Matching contributions to support your future.
• Tuition Reimbursement – Invest in your continued learning.
• Professional Development – Coaching, mentorship, training, and leadership development.

Benefits vary based on employment type.

What You’ll Do

As a Central Admissions Supervisor at CORA, you will:

• Lead and support the Central Admissions Team in referral management, admissions, insurance verification, scheduling, and phone communication.
• Train new team members and ensure all staff receive ongoing education, development, and performance feedback.
• Provide daily operational oversight, including maintaining multiple clinic schedules.
• Deliver exceptional customer service through prompt, professional communication on all incoming calls.
• Collaborate with the Central Admissions Manager on problem-solving, team performance, disciplinary support, and hiring.
• Generate and complete required reports, metrics, and updates on team progress.
• Monitor team performance against daily and weekly benchmark goals in compliance, service levels, processes, and customer satisfaction.
• Foster an inspiring team culture built on trust, communication, creativity, and collaboration.
• Verify a wide variety of patient insurance plans, including benefits, copayments, limitations, and visit authorizations.
• Provide operational coverage as needed across any administrative role within Central Admissions.
• Encourage recognition, celebrate wins, and support a positive and engaged team environment.
• Assist administrative staff to ensure tasks are completed accurately and efficiently.
• Maintain strong relationships with providers and collaborate with leadership on organizational changes.
• Uphold patient confidentiality and follow all CORA policies and procedures.

What You’ll Need

• High school diploma or GED required
• 5+ years of customer service experience
• 2+ years of experience with insurance verification/pre-certification preferred
• Knowledge of online insurance verification tools and office procedures preferred
• Excellent customer service and phone etiquette
• Proficiency with Microsoft Office, especially Excel (formulas, standard applications)
• Strong communication, organizational, and problem-solving skills

Who We Are

CORA Physical Therapy provides comprehensive outpatient rehabilitation services across multiple states. Our teams are committed to delivering exceptional patient care and living our value of Treating Everyone Right. We believe in fostering growth, collaboration, and opportunity for every team member.

Apply today to become a Central Admissions Supervisor and help lead a team that plays a critical role in the patient experience.

CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer committed to building a diverse and inclusive team.